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Each artwork is hand-drawn by a single artist, ensuring high-quality and unique craftsmanship.

We do not use pre-made templates; every character and scene is uniquely created according to your request.

Small detail adjustments are allowed during the process.

Major revisions, such as repainting large areas or changing character positions, are not included. Please communicate your ideas clearly with the artist or customer service in advance.

The final artwork is delivered in digital format, with a default size of A3 (29.7 x 42.0 cm).

If you require a custom size, feel free to contact us.

The standard production time for custom artwork is 15 days to 1 month.

If you need a rush order, we can arrange it based on the artist's availability. However, if the schedule is too full, we may not be able to expedite the process.